Frequently Asked Questions

What is Pivot Concierge Health?

Pivot, a Concierge Health concept, is designed for wellness that blends preventive and traditional reactive care. Additionally, we provide wellness programs including nutrition, fitness, sleep improvement, hormone therapy, IV infusions, x-rays & bloodwork -

all at one location for your convenience.

We call it “Integrative WellCare.”

Our services focus on ongoing prevention, wellness and performance optimization - they enable you to track your health progress (or deterioration) more in-depth than your traditional annual physical.

What is Concierge Healthcare/Medicine?

Concierge healthcare/medicine is a private practice where doctors charge patients an out-of-pocket retainer fee for full access to that doctor’s time and services.

Patients still need their own catastrophic and pharmacological insurance, but for a monthly fee they have unfettered access to their physician. On the other side, our physicians have less patients than traditional primary care doctors, so they have much more time to spend with you, at your convenience either in our offices or 24/7 with our virtual clinical care.

What makes Pivot unique or different from other clinics?

Pivot is the first luxury experience clinic in the concierge health space that offers integrative care and many wellness treatments while also accepting insurance.

We elevate your health by taking a holistic approach that includes the following steps:

  • First, we run a series of exams to optimize your current state of health.

  • Second, we use those exam results to focus on early prevention and preventive care.

  • Last, you set your wellness goals and we create a personalized plan to achieve that by utilizing our in-house treatments and a customized at-home care plan.

How does Pivot make a difference in my health?

At Pivot, we help each patient reach their goals including weight management, improved fitness, better sleep, better performance or quicker recovery in various aspects of life. We leverage a wide array of expertise, resources and technologies.


Our services cover primary care evaluations, physicals, treatments for acute and chronic conditions, and hospital admissions management. But there’s much more, including state-of-the-art diagnostics, laboratory services, nutrition counseling, pain management, alternative treatments like hyperbaric oxygen therapy and infrared sauna therapy, and aesthetic procedures.

All in one location, at your convenience with 24/7 virtual clinical care to keep you safe at home.

At Pivot, we don’t just care for you when you’re ill. We help you envision and achieve a higher level of health, well-being, recovery and performance.

What should I expect on my first few visits?

On the first visit, you’ll meet your primary doctor, who will discuss your health and wellness status, goals, issues and concerns. We follow a proven methodology for patient orientation. You’ll undergo a comprehensive physical exam.  The doctor may order a series of tests.

On the second visit, the doctor will review the results of the physical and tests, and then discuss a personalized plan based on your stated goals.