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Concierge Medicine Will Transform Healthcare Clinics

Concierge medicine provides healthcare clinic patients with expanded physician access and personalized attention that unlocks a host of benefits.

Concierge medicine is a healthcare concept that began as early as 1996 in Seattle, according to Health Journal. Under this new and popular model, patients pay an out-of-pocket fee to obtain personalized care and expanded access to primary care doctors. The physicians in turn carry a lighter load that permit them to spend more dedicated time with each patient and be more available for on-demand appointments and care.

What's driving the surge of concierge medicine?

Adoption of concierge medicine is being propelled by several factors. For physicians, a pivotal goal is better patient care. The financial pressures, insurance mandates and administrative burdens of traditional medical practices often limit physician/patient interactions to 10 or 15 minutes. Such short visits force doctors to focus on treating illness or injury, rather than on prevention and long-term wellness. Plus, with a heavy patient load, they have difficulty getting to know each individual.

From the patient’s perspective, concierge health is appealing because it addresses familiar pain points such as:

  • Difficulty getting an appointment, especially for an urgent issue

  • Long waits to see a doctor, even with an appointment (According to AARP, Americans wait an average of 24 days to see a new doctor.)

  • Distracted or rushed doctors and staff

  • Shortage of primary care physicians across the United States (Estimated shortfall of 21,100 to 55,200 primary care physicians by 2032, according to the Association of American Medical Colleges.)

How does concierge medicine work?

To become a patient in a concierge medicine practice, you are asked to pay a retainer (a monthly or annual fee) that entitles you to direct, on-demand primary physician access, usually including:

  • Same day/next day doctor appointments

  • Fast access to your doctor via phone, email or text

  • Little or no time spent in the waiting room

  • Longer visits with your doctor

These practices typically offer general medical services such as physical exams, prevention screenings, wellness visits and diagnostic tests, as well as minor urgent care services.

Most concierge medicine practices do not accept health insurance; the retainer covers the expanded access to the primary care physician and the clinic's services, which are typically paid out-of-pocket. However, some practices, such as Pivot Concierge Health, are gradually beginning to accept insurance for some or most of their services.

What are the advantages of concierge medicine?

As mentioned above, you can benefit significantly from receiving more time and personal attention from your primary doctor, especially if you suffer from a chronic condition. According to Consumer Reports, “For those with chronic health problems that need close monitoring, such as diabetes or heart disease, having access to [these] services can be especially cost-effective and convenient.”

Another reason to use this model is a high-deductible health insurance plan with major out-of-pocket costs.

Further, if you’re interested in improving your overall health and wellness through weight loss, smoking cessation, increased physical fitness or better nutrition, a concierge medicine practice is a good choice.

Pivot is a hybrid concierge medicine clinic

Evoking the concierges at a five-star hotel, Pivot doctors provide a high-end wellness experience and design your care to be as personalized, convenient and rewarding as possible. It is one of the first health clinics to combine primary care with on-going preventive care and other wellness services. Highlights include a relaxed environment, top-of-the-line technology, and market leading services to get you to your most healthy self.

Memberships start at just $99 per month.

For more information, visit our website or call (402) 885-8125!

2801 South 88th Street

Omaha, NE 68124

Tel: (402) 885-8125

24/7 Virtual Clinical Care

Medical Hours

M/W/Th: 8am - 5pm

Tue: 6am - 5pm

Friday: 8am - 2pm

Therapy Hours

M - Th: 8am - 5pm or (By appt only 5-7pm)

F: 8am - 2pm

Medical & Therapy

1st and 3rd Saturday: (By appt only)

Clinic Information

Hours of Operation



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